Real Results from Real Hotels
See how leading hospitality brands use RevStay AI to capture more direct bookings, improve guest satisfaction, and reduce operational costs.
Grand Plaza Hotel: 340% Increase in Direct Bookings
Challenge
The Grand Plaza was losing potential guests to OTAs due to slow response times and lack of 24/7 availability. Guest inquiries during off-hours were going unanswered, resulting in lost bookings.
Solution
Implemented RevStay AI's chatbot across website, WhatsApp, and Instagram. The AI handles booking inquiries, room availability, and guest services 24/7 with seamless handoff to staff when needed.
Outcome
Within 6 months, direct bookings increased by 340% and guest satisfaction scores reached 94%. The hotel now captures bookings around the clock and has reduced dependency on OTA commissions.
“RevStay AI transformed how we engage with guests. We're now capturing bookings we never would have gotten before, especially from international travelers in different time zones.”— Maria Rodriguez, General Manager
Mountain View Resort: $800K Annual Savings
Challenge
High seasonal staff turnover and the need for 24/7 guest support during peak season created operational challenges and increased labor costs.
Solution
Deployed RevStay AI across multiple channels with automated handling of common guest requests, booking modifications, and local recommendations. Staff focus shifted to high-value guest interactions.
Outcome
Achieved $800K in annual savings through reduced staffing needs while improving guest experience. The AI handles 85% of routine inquiries, allowing staff to focus on personalized service.
“The ROI was immediate. We're saving hundreds of thousands annually while our guests are happier than ever with the instant, accurate responses they get.”— James Chen, Operations Director
Urban Suites: 95% WhatsApp Engagement
Challenge
Catering to international business travelers who preferred WhatsApp communication over traditional channels. Language barriers and time zone differences were major obstacles.
Solution
Integrated RevStay AI's multilingual AI on WhatsApp with support for 12 languages. The system handles booking inquiries, local recommendations, and guest services in the guest's preferred language.
Outcome
WhatsApp became their primary booking channel with 95% engagement rate. International guest bookings increased by 180% and overall booking rate improved by 52%.
“Our international guests love that they can communicate in their native language at any time. It's completely changed our guest demographics and revenue mix.”— Lisa Park, Revenue Manager
Ready to write your success story?
Join these leading hotels and start capturing more direct bookings with AI.
Book Your Demo